Business Applications

Dynamics 365

Connect finance, operations, sales, service, and supply chain data with Dynamics 365 solutions designed around your business goals.

Business team analyzing performance data on a digital dashboard
Customer challenges

Connect The Business

Siloed customer, finance, service and operational data makes it difficult to deliver consistent experiences or manage performance. DIH MEITS helps organisations connect processes through Dynamics 365.


We align Sales, Customer Service, Field Service and Business Central with Power Platform, Microsoft 365 and Azure integration to create a more complete view of work and customers.

Connected business applications turn fragmented activity into coordinated action.

DIH MEITS

Our delivery combines process design, data migration, configuration, integration, software development and adoption planning so your platform supports real operational change.

Connected Operations

Turn Data Into Action

DIH MEITS helps organizations implement and optimize Dynamics 365 to create a connected view of customers, operations, finance, and performance.

Unified business data

Automated workflows

Real-time reporting

Scalable cloud platform

Business leader discussing AI performance metrics in a modern office
Capabilities

Dynamics 365 Solutions

Finance

Improve financial visibility, planning, controls, and reporting across your organization.

Sales and Customer Service

Give teams the customer insights and workflows needed to build stronger relationships.

Supply Chain and Operations

Streamline inventory, production, procurement, and operational decision-making.

Capabilities

Dynamics 365 Capabilities

Business applications designed around customer value, operational control and scalable growth.

Sales

Improve pipeline visibility, account management and sales execution.

Customer Service

Coordinate cases, knowledge and service performance across channels.

Field Service

Optimise work orders, scheduling, assets and mobile service delivery.

Business Central

Connect finance, operations and reporting for mid-market growth.

Power Platform

Extend workflows, apps, analytics and automation around Dynamics 365.

Integration And DevOps

Integrate line-of-business systems with controlled delivery through Azure DevOps.

Built For Better Outcomes

Create a more agile, informed, and customer-focused organization with connected business applications.

Improve Visibility

Bring critical business data into one trusted view.

Increase Productivity

Reduce manual work with intelligent automation.

Strengthen Decisions

Use timely insights to act with confidence.

Scale With Confidence

Adapt processes and capabilities as your business grows.

Business use cases

Applications That Drive Action

We focus on cross-functional scenarios that improve customer experience, service execution and operational visibility.

Lead To Cash

Connect sales activity, approvals, customer information and reporting to improve conversion and forecast confidence.


Service Operations

Coordinate cases, dispatch, field work and customer communications with clearer service accountability.


Finance And Operations

Use Business Central to strengthen financial control, operational insight and scalable process management.


Customer Intelligence

Combine Dynamics data with Power BI, Fabric and AI to identify trends and next-best actions.

FAQs

Dynamics 365 Questions

Practical guidance for a connected business applications programme.

Ready To Modernize Operations?

Talk to DIH MEITS about a Dynamics 365 roadmap that aligns technology with measurable business outcomes.

Connect Your Operations

Talk to DIH MEITS about Dynamics 365, business process optimisation and intelligent automation. Email info@dihmeits.co.za or call 078 771 1950.

Alternative contact: info@dihcapitalgroup.co.za.